Booking contracts

This is where contracts stop being “something to remember later” and start being part of the booking itself. Once enabled, Barkway can attach contracts, track signing progress, and keep the status visible right on the booking.

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Where do I turn it on?

Go to Settings → Bookings → Legal & Contracts.

From here you can:

• Turn on Enable booking contracts.
• Set the Contract Consent Label shown on the public signing page.
• Preview the consent wording before you save it.

note

The consent label is snapshotted into the contract record when the client signs, so later wording changes do not rewrite older signed records.

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How does a contract get onto a booking?

There are two ways:

1. Automatically
   A template with Attach by default when booking is created will attach itself to new bookings.

2. Manually
   Use Attach Contract from the booking when you want to add one on demand.

Once a contract is attached, Barkway generates its signing link and starts tracking the record from that booking.

note

Attached contracts cannot be removed. If one should no longer apply, it can be voided instead.

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Where do I manage it on the booking?

On supported bookings, look for the Contracts panel.

From there you can:

• See how many attached contracts are still waiting on a signature.
• Open the saved contract record.
• Copy the signing link.
• Void a contract if it should no longer be used.
• See when the whole booking is Fully signed.

If no contracts are attached yet, Barkway also points you back to Manage → Contracts so you can sort the templates first.

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What do the statuses mean?

• Pending - the contract is attached and waiting to be signed.
• Viewed - the signing link has been opened at least once.
• Link expired - the latest signing link is no longer valid.
• Signed - the client has completed the signing step.
• Voided - the contract has been cancelled but kept for audit history.
• Fully signed - every attached contract on that booking is signed.

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What happens if I void a contract?

Voiding keeps the paper trail without pretending the contract still applies.

• The contract stays visible on the booking.
• The reason and timestamp are kept on the record.
• The public page becomes read-only.

This is Barkway being organised, not dramatic.

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Are there any exclusions?

• Contracts are unavailable for system/unavailable bookings.
• If booking contracts are turned off in Settings, the contract controls do not appear.

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Pro tips

• Use default attach for policies that truly apply to most bookings, not just “quite a lot” of them.
• If a client says they never got the link, copy it again from the booking instead of building a workaround.
• Keep an eye on Viewed versus Pending. It is a handy clue about whether the issue is the wording or just the follow-up.

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🐾 Contracts work best when they live right next to the booking, not in someone’s memory or buried in a message thread.