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Signed contract records

Each attached contract gets its own saved record. Think of it as the “this is exactly what was shown and signed” page, not a live template that keeps shifting around underneath you.

What is on the contract record page?​

The record page shows the saved snapshot for that one contract, including:

  • The rendered contract content.
  • The contract status.
  • The signed name and signed time.
  • Any unknown tags that were carried into the snapshot.
  • The content and HTML hashes.
  • The signing audit history.
  • A link to the signed PDF when one is available.

Why is this page different from the template?​

Templates are reusable. Contract records are historical.

  • The template can be updated later.
  • The booking contract record keeps the content as it was when attached.
  • Signed and voided contracts stay readable for audit purposes.

That means the record stays honest even if the client, pet, booking, or template changes later.

What happens after a client signs?​

After signing:

  • The contract shows who signed it and when.
  • The public signing page becomes read-only.
  • Barkway can serve the signed PDF from the saved record.

If the contract is voided instead, the public page is also read-only and shows that the contract has been voided.

What do the audit details help with?​

The audit rows help you answer practical questions fast:

  • Who signed this?
  • When was it signed?
  • Is this the same wording that was shown at the time?
  • Why was this contract voided?

It is the calm, boring kind of record-keeping you only appreciate when something needs checking later.

What happens if the snapshot contains unknown tags?​

If the template used a tag Barkway did not recognise at attach time, that tag is kept on the record and listed as an unknown tag.

That gives you two useful clues:

  • the contract still reflects what was actually attached
  • the template may need fixing before you use it again

🐾 When you need proof of what was attached, viewed, signed, or voided, this is the page that keeps the story straight.

Need a hand?

Email the Barkway team and we’ll point you to the right place.

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