Recall insights and metrics

Barkway highlights pets that are drifting overdue so you can fill gaps before the diary goes quiet.

Key indicators

• Overdue pets: pets likely due for another groom.
• Rebook rate: how often clients return within your recall window.
• Scheduled bookings (next 30 days): near-term pipeline health.

How to use this in practice

• Review overdue pets regularly.
• Trigger outreach when rebook rate dips.
• Watch scheduled-booking trend before quiet weeks.

note

Exact metric formulas may evolve over time, but the operational meaning stays the same: keep bookings healthy and predictable.