Refunding deposits
Deposits are refunded from the View Booking screen in the Financials panel. Open Payment History, then click Refund on the payment you want to return.
Refund options
When you issue a refund, you can:
- Refund as a payment (cash, bank transfer, card, or other).
- Refund to client balance (credits the amount to the client’s balance).
If you choose Refund to client balance, Barkway refunds the full remaining amount of that payment and credits it to the client.
Quick steps
- Open View Booking.
- In Financials, find the deposit or payment in Payment History.
- Click Refund.
- Choose the refund method, then save.
What happens next?
- The refund appears as a refund entry in Payment History.
- The invoice balance updates automatically.
- If you refunded to balance, the client’s balance increases.
🐾 Refunds stay clean, traceable, and tied to the original booking.
Need a hand?
Email the Barkway team and we’ll point you to the right place.