Account profile
Update profile details and handle email changes securely in portal.
Update profile details and handle email changes securely in portal.
Let clients request appointments and track request status while staff review them.
View booking history, open booking details, and manage eligible cancellations in portal.
Give clients a simple self-service space for bookings, pets, invoices, and documents.
Control which services appear in portal booking requests.
What clients see on the portal home screen and how to read key summaries.
How clients view and download booking documents in portal.
Turn on the client portal, control access, and revoke active client sessions.
Where clients view invoices, check status, and download PDFs from portal.
How client sign-in links work, including expiry and common failure states.
Let clients keep pet profiles up to date in portal.