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Booking deposits

A booking deposit is tied to a single appointment. Use it when you need extra booking-level protection - perfect for locking in funds before a service and guarding against no-shows.

How do I record a booking deposit?​

  1. Open Create Booking or Edit Booking.
  2. Pick a pet and a core service so Barkway can calculate the total.
  3. In the Deposit Payment section, click Deposit Payment.
  4. Enter the amount, choose a method, and set Received at.
  5. (Optional) toggle Use client balance if you want to apply a balance instead of taking new money.
  6. Click Record Payment.
Booking screen showing deposit sectionBooking screen showing deposit section

What if deposits are required?​

If Allow deposits is enabled in Settings, Barkway calculates a required deposit from your default amount (fixed or %). You can still decide when to collect it, but the booking will show the deposit as unpaid until it’s recorded.

Can I take deposits on unavailable bookings?​

No. Unavailable bookings can’t take deposits.

Using client balance instead​

  • If the client has a client balance, you can apply it here.
  • Barkway caps the amount so you can’t use more than the balance or the deposit required.

🐾 Deposits keep your diary protected and your cash flow smoother.