Account profile
Update profile details and handle email changes securely in portal.
Update profile details and handle email changes securely in portal.
Create your first client and pet so you can book them immediately.
How to add your business details, branding, and opening hours in Barkway so your calendar and invoices are ready to roll.
Enable booking contracts, attach them to bookings, and track signing status in Barkway.
Take a deposit for a specific appointment (fixed or percentage).
Review, accept, reject, and confirm client booking requests from the staff queue.
Let clients request appointments and track request status while staff review them.
Create, manage, and track bookings from first slot to final invoice.
View booking history, open booking details, and manage eligible cancellations in portal.
Use dashboard calendar views and filters to keep booking flow clear across your team.
How to cancel or delete a booking in Barkway without messing up payments or history.
Card payments are not yet available inside Barkway, but Stripe setup is now visible in Settings.
Hold prepaid money on a client and apply it to deposits or invoices.
Give clients a simple self-service space for bookings, pets, invoices, and documents.
Control which services appear in portal booking requests.
Manage client details, communication context, balances, and portal access.
Manage staff-side contract templates, signing flow, and booking-level contract records.
Use one core service and optional add-ons to keep booking structure predictable.
Step-by-step guide to creating a booking in Barkway.
Step-by-step guide to adding a new client in Barkway.
Step-by-step guide to adding a new pet in Barkway.
Get your Barkway login and access the app for the first time.
What clients see on the portal home screen and how to read key summaries.
Understand the numbers and scheduling signals that keep your grooming week on track.
Take booking deposits or keep a client balance for future bookings.
How clients view and download booking documents in portal.
How to update an existing booking in Barkway.
Update client details, manage balance, and handle pets in Barkway.
Turn on the client portal, control access, and revoke active client sessions.
Quick answers to common Barkway setup and booking questions.
Explore everything Barkway can do for bookings, clients, portal, services, and reporting.
Create and refresh invoice records from bookings, then share links or PDFs.
Where clients view invoices, check status, and download PDFs from portal.
Keep invoice records clear with sharing links, PDFs, and status tracking tied to bookings.
How to refund payments (including deposits) directly from a booking in Barkway.
Create, edit, preview, and organise reusable booking contract templates in Barkway.
Automated booking reminders, thank-yous, and recall nudges.
Polish your Barkway setup after your first booking.
How client sign-in links work, including expiry and common failure states.
Record payments, track balances, and manage refunds.
How invoice statuses update automatically and how payments fit into the flow.
Let clients keep pet profiles up to date in portal.
Store pet profiles, photos, breeds, and notes.
How to read recall and performance indicators in practical day-to-day terms.
Automatically nudge clients when their pet is overdue for a groom.
How to record payments (including deposits) against an invoice in Barkway.
How to refund a booking deposit as a payment or credit it to client balance.
Set up services so pricing, duration, bookings, and portal requests all stay consistent.
How to add services in Barkway so bookings have the right prices, durations, and add-ons.
Configure Barkway for your business across portal, branding, bookings, communication, and team setup.
Finish your core setup after your first booking.
View the saved contract snapshot, signing details, and PDF for an attached booking contract.
Barkway’s Smart Scheduler finds the best slots for you - automatically.
Get to your first booking fast with the few essential steps.
Reference the merge tags Barkway can insert into contract templates and other reusable content.
Plain-English Barkway terms you’ll see in daily use.
Send a short thank-you after payment, including the paid invoice link.
Automatically remind clients about their appointment by email.
Update a pet’s details, health info, and recall settings in Barkway.
Add team members, set permissions, and keep account access tidy.
See and manage all details for a booking in Barkway.
A quick overview of Barkway and how it empowers you.
Learn how to create your first booking in Barkway, add services, apply deposits or discounts, and save it to your calendar.