Pets
Every great client comes with a star of the show - their pet. Pets in Barkway hold all the details you need to give a safe, consistent, and tail-wagging service.
What you can do here
- Create and edit pet profiles - names, breeds, ages, sex, weight, and their linked owner.
- Upload photos - give every pet a face in the system for quick recognition.
- Track health info - log temperament, allergies, and medical conditions that matter for grooming.
- Store grooming details - last groom date, microchip number, and vet info.
- Add notes - quirks that carry forward into every booking (like “hates the dryer” or “needs a treat break”).
- Use filters - spot overdue pets with the Overdue filter (your recall list).
- Support all pet types - the breed list is fully customizable; contact support if you have special requirements.
Why it matters
- Keeps safety front and centre - allergies, conditions, and temperament are always visible.
- Saves you time - no re-asking owners about the same details every visit.
- Builds consistency - every groomer sees the same notes, so the pet gets the same care.
- Powers your features - recall reminders, reports, and booking flows all pull from pet data.
Jump in
📄️ Creating a pet
Step-by-step guide to adding a new pet in Barkway.
📄️ Updating a pet
Update a pet’s details, health info, and recall settings in Barkway.
Pro tips
- Use Pet Notes for quirks and behaviour, and Client Notes for payment or scheduling habits - it keeps things clean.
- Don’t skip photos - they make the Pets list more useful and help avoid mix-ups.
- The Last Groomed date updates automatically when a booking is completed. You can also set it manually when first creating or editing a pet to keep their history accurate.
🐾 With pet profiles kept up to date, Barkway becomes a complete history - every cut, note, and quirk stored in one place.
Need a hand?
Email the Barkway team and we’ll point you to the right place.