Clients
Meet the nerve center for your customer base. Clients keeps names tidy, numbers reachable, balances tracked, and pets neatly linked. Less faff, more fluff.
What can I do here?
- Create and edit clients - names, email, phone, address, vet, and notes.
- Keep a client balance - apply prepaid money to deposits or invoices.
- Set preferred contact method - email or text (SMS is not live yet and is not a priority right now).
- See linked pets at a glance - jump straight to a pet or add a new one.
- Search fast - find clients by name, email, phone, or postcode.
Power features
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Map preview (when editing)
If an address is saved, Barkway shows a quick map preview and a Google Maps route link on the edit screen. -
Client balance
Keep money on the account and apply it when you record payments or deposits.
Grab at least one contact method. No phone means no texts. No email means no emails.
Get started
If you like step-by-step, start here:
📄️ Creating a client
Step-by-step guide to adding a new client in Barkway.
📄️ Editing a client
Update client details, manage balance, and handle pets in Barkway.
📄️ Client balance
Hold prepaid money on a client and apply it to deposits or invoices.
Pro tips
- Keep client notes for business stuff like payment habits. Save quirks on the pet as Pet Notes.
- Use deposits for regulars. It speeds checkout and reduces no-shows.
- Keep addresses updated if you use the map preview or route link.
🐾 Nail your client records and the rest of Barkway clicks into place - bookings, reminders, invoices, all in sync.
Need a hand?
Email the Barkway team and we’ll point you to the right place.