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Your first booking

This is the big one - your very first booking in Barkway. 🎉

Let’s walk through it step by step so you can see how quick (and painless) it really is.


Create a booking

  1. From the top navigation, click New Booking.
  2. Choose the pet (or leave blank to mark time as Unavailable).
  3. Add a core service (required) and any add-ons.
  4. Pick the date and time slot. Barkway checks for clashes.
New Booking formNew Booking form

Deposits and discounts

  • If deposits are enabled, Barkway shows the required deposit based on your settings.
  • You can record the deposit now or later.
  • Add a discount as a fixed amount or percentage.
tip

Barkway handles the maths for fixed or percentage discounts automatically.


Notes

  • Add any special instructions (like “nervous dog, allow extra time”).
  • Notes stay with the booking and are easy to update later.

Status

  • New bookings start as Scheduled.
  • You can update them to In progress, Completed, or Cancelled from the View Booking screen.

Why it matters

  • Keeps your calendar organised.
  • Totals and timings are handled automatically.
  • Deposits and discounts are applied cleanly once you record payment.

Next step

With your first booking saved, you’re officially up and running in Barkway. Either have a play around and figure things out (we promise it's easy) or dive into the Features and become a Barkway expert in no time.

Need a hand?

Email the Barkway team and we’ll point you to the right place.